Often yes, but it depends on whether the care was urgent or planned, and on the country.
Urgent care while travelling, meaning care that cannot wait until you are back:
– EU, EEA, Switzerland, UK, North Macedonia, Montenegro, Serbia: show each family member’s European Health Insurance Card (the European side of the social security card). You are treated and charged like a local. If you had to pay, claim from the local fund, or from the CNS when you return. Non-EU nationals are not covered by the card in Denmark, Iceland, Liechtenstein, Norway or Switzerland.
– Bosnia-Herzegovina, Cape Verde, Morocco, Tunisia, Turkey: order a certificate from the CNS on MyGuichet.lu at least two weeks before you leave.
– Other countries, such as the United States: you pay, and the CNS reimburses at Luxembourg rates, which may be far below the bill. Non-urgent care there, such as routine consultations, glasses or dental crowns, is not reimbursed.
Planned care, such as a check-up during a visit home: in the EU, EEA or Switzerland, a simple consultation or routine outpatient care needs no prior approval. You pay, then the CNS reimburses at Luxembourg rates and tariffs. Hospital stays, highly specialised treatment and any planned care outside these countries need prior CNS authorisation; without it, nothing is reimbursed.
Vaccines in the national schedule are free because the state supplies them to doctors in Luxembourg. Travel vaccines and vaccines outside the programme are at your own cost, so ask the CNS before paying for a vaccine abroad.
To claim, send the original paid invoice showing the patient’s 13-digit number, a note on what treatment was given and why abroad, and any prescription, within two years of payment.
Cross-border workers: care in your country of residence is reimbursed by that country’s health fund.